COMPLETE PC AND MAC SUPPORT
From Maintenance and Security to Everyday Troubleshooting
A Fully Managed Solution Designed Specifically to Protect Your Business
minutes – the average amount of time that employees lose each day dealing with IT-related issues.
of employees say having technology that helps them do their job efficiently affects their work satisfaction.
Comprehensive Support for Both PC and Mac Systems
Your workstations are the backbone of your business – yet 22 minutes of the average workday are wasted dealing with IT-related problems.
You shouldn’t have to find different IT specialists to handle your various desktop systems. IT Support Guys is a one-stop-shop for all your Mac and PC needs, including peripherals like monitors, printers, and more.
Whether you use Macs, PCs, or both, your systems require continuous maintenance and attention. Our IT experts are operating system agnostics – we don’t discriminate and will work with your preferences, not ours.
Remote Access for
Technology can make or break your team’s productivity.
Our experts solve over 95 percent of tickets with remote support within minutes – so you get quicker responses, more uptime, and can get back to work faster. The days of needing to hire a technician or engineer for on-site support are gone thanks to sophisticated Remote Monitoring and Management (RMM) software.
But this doesn’t mean we’re immobile – we’ll make an onsite visit whenever you need it. When technology throws a curveball, we’ll knock it out of the park.
Mac and Windows
Functioning in Harmony
We’ve solved the highly debated question of which operating system is better – Mac or PC. The answer is simple – the system and device that enable your users’ to be the most productive.
Each operating system serves its purpose. However, a multi-platformed office creates challenges for IT administration – from file sharing and backups to troubleshooting.
Our team of experts will optimize your network, servers, and applications to create a seamless, integrated experience. We’ll improve collaboration, boost productivity, and ensure that all user data is protected, regardless of the OS.
Features of Our PC and Mac Support
We offer a variety of backup recovery solutions to equip your business with the exact level of protection it needs. Consider the following features to find the one that works best for you.
Antivirus and Malware Protection
Cyberthreats are growing smarter every day - and businesses must evolve to meet them. Give your employees peace of mind when opening emails, clicking links or browsing the web.
Our plans include security software, licensing, and configuration, as well as total integration with our help desk to foster immediate responses to threat alerts. All of our antivirus and malware protection is backed by real humans who go above and beyond an off-the-shelf solution.
Patch Management and Proactive Maintenance
More than half of all data breaches are attributed to poor patch management. That’s why an effective patch management strategy is vital to the cybersecurity of your business.
We monitor each vendor for the latest updates, check for compatibility issues, and follow a strict patch approval process. You can rest assured that all of your systems are up-to-date and secure when you partner with IT Support Guys!
Stress-Free Application Management
Your business has a set of applications designed specifically for your industry - but are you using the best ones available?
Our experts will examine your business to understand exactly what software your team needs to thrive. We’ll streamline the installation process by creating standardized images for quicker restores and faster setups.
Troubleshooting & Repairs
Technology can be just as unpredictable as people. Whether you’re facing spilled coffee on a laptop or unresponsive programs, IT Support Guys is always just a click, call, or drive away from resolving your IT issues.
Your team should love the computers they use. Eliminate error messages and unproductive tech issues in a flash with IT Support Guys.